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I gave Chomp Eatery & Juice Station an overall score of 2.6, or 3 stars, based on the following 7 categories:
Comments: Sometimes good ideas don’t pan out. Chomp seems like one of those places. However, they’re still too young to write them off. Customer service was my first indication that something’s a little immature. Calls were taken while assisting us. And, as a direct result, our order was messed up; made not vegan even though we spent time on exactly what vegan meant. Instead of an apology, his brain was forming an argument after I told him. Seeing my look when I noticed this, he bit his tongue mid-sentence and fixed the order. To his credit, he offered an apology later when he realized the right thing to do. …friendly, but immature. Food was decent; though again signs of immaturity. The dishes are great creations and well thought out, but things were a little off because of a lack of process in the kitchen. For instance, the mushroom soup special had all the right ingredients, was fresh, smelled and looked great, but had way too much salt. These are things that will get worked out over time, but they need a lot of time. They are in a good location, serving an area of Santa Monica that seems a little under-served to a vegan, but the strip mall corner leaves more room for improvement. I don’t mind strip malls for cheap dives, but that’s not Chomp. Chomp Eatery & Juice Station has vegan options, upon request, but not as many as you would expect from a place where you can get a juice cleanse. Give them some time to mature, understand their market, and this will probably change. I hope the best for this place, as they have potential, it’s just well untapped at this point. | ||||||||||||||
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Additional Info
Address: 1612 Santa Monica Blvd, 90404
Area: Mid City
Reviewed Meal: Lunch
Ethnicity: American
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